Voicemail is a great tool and I love it, but some people need to learn to use it. I can't tell you the number of times I get a message from someone where they say "Hi, this is so and so, and I'm calling about the house for rent...." they drone on and on and then when they get to the phone number, they rattle it off so fast, I have to replay the message several times to get it right. Please folks, YOU know your phone number, I do not. Slow down and repeat it.
Another peeve is people who have their radio on in their cars when they are leaving a message. Your brain can tune out the radio, your phone speaker cannot. Most of the time it's so garbled I only get half of the message.
My other peeve is when people call and don't tell me what they want. "Hi, this is so and so, can you please call me?". About what? If you give me a clue I can do some research and have a decent answer when I call you back. Instead of calling you and then having to call you back again.
I had a weird voicemail exchange over the weekend. I got a call that was left at 6:30 AM on Sunday. This woman says "My name is Agnes, it's 6:30 on Sunday morning. I know you'll be working today and EXPECT you to call me right away about a house" and left her number. What? She sounded angry and demanding. I have found the best way to deal with these type of folk is to be super nice - I will not let some A hole drag me down.
So I call her back and leave her a message "Hi Agnes, this is Janie Kelly from Keller Williams Realty. I am currently out of the office, but will be in later. Please let me know how I can help you. You can leave me a message at blah, blah, blah and I'd be happy to help you out".
Then she really started getting ugly. Next message from her says "This is Agnes - you are a liar - you said you were in the office and when I called, you are not there. I expect you to call me right away about a transaction you had in November. Call me at blah, blah, blah" Now I'm thinking she's just a nut job.
I don't give out my cell phone to every person on the planet, but I was tired of playing phone tag with this witch. I seriously had no idea who she was or what she wanted. I think I would remember someone if I had a transaction with them in the past 23 days. So I call and get no answer, TWICE. I get her voicemail again and tell her that I think she's confusing me with one of the other 130 agents in my office, because I don't recall having a transaction with her in the past month. If she really needs to talk to Janie Kelly, call my cell phone at....
Never heard from her again. What a whack job.
A Month of Reflection
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By Leo Babauta We’re entering the last month of the year, and for many of
us, it’s a darker and quieter season. It’s the perfect time for reflection.
I l...
1 year ago

2 comments:
What? What a psycho!
Yeah, she was nuts!
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